Important skill in an awkward interaction

The answer to the crossword question “Important skill in an awkward interaction” is TACT. Tact is the ability to handle a difficult or uncomfortable situation with sensitivity and diplomacy. It involves being aware of other people’s feelings and being able to communicate in a way that is respectful and considerate. In social situations, tact can help to avoid conflict and maintain positive relationships. It is an important skill to have in both personal and professional settings.